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VIP experiences
Get alerted when your VIP customers need support or a nudge to make their next purchase. Provide first-class service to customers that matter most.
For:
Marketing specialist, Customer Success
GrowthOS level:
Sales
Provide true 1:1 customer service
Know exactly when to engage your best customers so they feel valued and keep sticking with your brand.
Leverage playbooks to delight and upsell
Automatically route your high-value users to the playbook that will inform the CS rep on the next best action.
Surface high-value customers with Inbox
Get notified of triggered playbooks via Intempt Inbox so you never miss a key moment in your user’s lifecycle.
How it works
- Install Intempt web tracker to start tracking events in your store
- Connect Shopify to sync your order & customer data
- Create a VIP segment to prioritize your customers
- Create a playbook based on specific event triggers - e.g., if the VIP customer fails to complete a purchase or leaves a bad review
- Playbook triggers an alert in Intempt inbox and/or is delivered via email
- Connect with your VIP customer 1:1 based on the provided contextual information
Features used
- Playbooks
- Inbox
- Segments
- Events
Metrics that move
- Customer lifetime value
- Customer churn rate
- Net promoter score
- Customer satisfaction score
- Customer retention cost
- Customer health score
Guides - get started
Template
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Join the waitlist
Over 150 internet businesses are on our. Join them, and after your trial period, receive $500 in credits.
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Workflows
VÂ iew Workflows
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Guides
Go to Guides
CONTACt US:
268 Bush St, #2824
San Francisco, CA 94104
United States
Odminiu 11-4,
Vilnius, LT-01122,
Lithuania
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