ACQUIRE, CONVERT and GROW throughout the customer journey

Customer Data, Audiences and Analytics Platform for fast-growing companies

ACQUIRE - MARKETING

Attract the right customers by deploying first-time buyer experiences. First timers need to understand how your product provides value over the competition.

Get them to spend more time with your product and explore its form and function deeply. Leverage their interactions with your brand.

Key goals
Trust the brand Understand value
Key characteristics
New prospect Needs convincing
WAYS TO CONVERT
Digital and In-Store Personalization Priority Retargeting

CONVERT - SALES

"Customers with the best past experiences spend 140% more have a 74% chance of remaining a customer for at least another year. than those with the poorest past experiences.” — Harvard Business Review.

Converters have purchased their first product and are curious about the other products and services you offer. Or more of the same. They have invested time, effort, and money into your brand, and they need to attach to your related products and services

Key goals
Adopt Accessorize
Key characteristics
Positive Still learning
Ways to convert
Clustered Promotions Engagement Sequences

GROW - SERVICE

Champions are invested in your brand and care about your success. They have formed an emotional connection with your products and your brand and they will purchase from you over and over again.

It’s important to invest in personalized experiences to maintain their loyalty. Average redemption rates for loyalty programs are at an all time low of 13.67%. At the same time, Personalization drives between 5 and 15 percent revenue growth for companies in the retail and travel sectors

Key goals
Purchase regularly Do not defect to a competitor
Key characteristics
Loyal Services Open to new offers
WAYS TO CONVERT
VIP Experiences

Digital and In-Store Personalization
ACQUIRE - CUSTOMER EXPERIENCE

Digital and In-Store Personalization

Consumers are blurring the lines between online and in-store more than ever. 90% of consumers regularly browse online and purchase in-store. Enhance the in-store experience—and keep it cohesive online.

Key Technologies: Customer Data Platform, Audiences

"CROs focused only on A/B testing are still optimizing for a generic market segment. We were asking prospects to see themselves in a sort of foggy mirror - "just squint and maybe you'll see how X product is perfect for you?"With personalization, we get much closer to helping the prospect see himself or herself on the page. Not a generic segment that might look something like they do."

Joanna Wiebe - copyhackers.com

CEO

ACQUIRE - MARKETING

Priority Ad Retargeting

Win back customers by displaying personalized retargeting ads based on audience segments. Auto-prioritize segments and show only those ads that keep customers engaged and incentivizes to convert.

Key Technologies: Customer Data Platform, Audiences

"Personalization in marketing is one more way to remove friction for customers. The more personalized suggestions can be to the user (without being creepy) the less work there is for the buyer to do finding what they're looking for. Further, the impact on conversions should be substantial as relevancy will always convert higher than irrelevancy."

Jeff Gibbard - jeffgibbard.com

CEO

CONVERT - MARKETING & SALES

Clustered Promotions

Deliver targeted content based on customer behavior, transaction data, and loyalty status. Identify behavioural patterns which correspond to a visitor’s particular shopping goals. Automatically display banners, offers, collections, and products aligned with 360° customer view.

Key Technologies: Customer Data Platform, Audiences

“The more you are able to learn about all your customers on a 1:1 level, the better their experience. You will be rewarded with higher conversion rates... It's a no-brainer. People want to be made to feel special — not like numbers on a spreadsheet. The flood of new, AI-based solutions are only testament to demand in our era of everything ‘personal’.”

Sam Hurley - OPTIM EYEZ

CEO

Engagement Sequences
CONVERT - MARKETING & SALES

Engagement Sequences

Create engagement sequences to reward customers with selected promotions & rewards. Guide the user to complete required checklists.

Key Technologies: Customer Data Platform, Audiences

"Personalization is simply knowing your customer. Any time you can “speak” directly to your customers, whether it’s through a digital/online channel or in person, recommending what you know they want, or might want based on past-purchase history, you not only have a higher success with conversion, you’re offering them a better customer experience."

Shep Hyken - hyken.com

CEO

GROW - CUSTOMER EXPERIENCE

VIP Experiences

Deploy predictive modelling to figure out what your VIP guests want in real time. Make them feel special and present personalized offers, gifts, or surprises.

Key Technologies: Customer Data Platform, Audiences, Analytics

"According to one recent study, 77% of those surveyed believe real-time personalization is crucial, but 60% said they struggle to personalize content in real time. The bottom line – we know personalization is important, and we know that most businesses struggle to make it happen. So take the time to personalize your content and you’ll realize a better conversion rate and a better ROI. It’s a win/win opportunity."

Jamie Turner - 60 Second Marketer

CEO

VIP Experiences

"At Kukun, the Intempt platform allows the marketing team to personalize our interactions with our users on an individual level. Some users are completing home remodeling estimates; others are finding professionals to begin work on projects - Intempt allows us to anticipate the needs of each user and notify them with timely/relevant info. The platform is sophisticated yet easy to use, and data-driven experiences help us grow our business."

Raf Howery

Raf Howery

CEO & Founder, Kukun

Make Intempt an integrated part of your software stack


We integrate with popular Data, Analytics, CRM and Commerce software; aggregating data across sources enables more effecitve personalized experiences








Salesforce Logo

Salesforce

Send Contact (and linked) property data from Salesforce to Intempt to use for segmentation and targeting

Hub Spot Logo

Hub Spot

Send Contact (and linked) property data from Hubspot to Intempt to use for segmentation and targeting

Google Analytics Logo

Google Analytics

Find out how exposing your customers to Intempt's personalization campaigns influence your key GA metrics

Shopify Logo

Shopify

Augment the Intempt behavioural profile with transaction data from Shopify to create a more holistic picture of your customer

Mailchimp Logo

Mailchimp

Sync your Intempt Segments to Mailchimp to send more precisely targeted email; increase your click to conversion rate

Magento Logo

Magento

Augment the Intempt behavioural profile with transaction data from Magento to create a more holistic picture of your customer

Intempt gets more intelligent daily on your users

With Intempt Platform you can measure and create seamless personalized experiences across channels.

Enterprise-grade Infrastructure

An API driven platform ensures integration with channels and devices to maintain a singular voice throughout the context of the customer journey

Industry-leading Customization

Select a platform that is open and flexible for integrations with internal systems and connects with your enterprise sources, because no single organization can provide everything

Developer-friendly API

Flexible REST API's, Mobile SDKs and webhooks reduce integration time with the rest of your marketing ecosystem

Dedicated Support

Our team of experts offers customized onboarding, strategy consulting, technical guidance and round-the-clock support

Light and Fast

Light and Fast

Intempt has one of the lightest code footprints in the industry to collect data and deliver real-time segmentation

Learning 24/7

Learning 24/7

Even when you are asleep, Intempt is always awake, modeling customers continuously and getting smarter

ACQUIRE, CONVERT and GROW throughout
the user journey

Customer Data, Audiences and Analytics Platform for SaaS companies

Onboarding Platform

CUSTOMER EXPECTATIONS HAVE CHANGED

Having a great product is not enough—the main issue – how to transition prospects from trial users to long-term customers? Guide your users across all product features and capabilities based on the user's role, expertise and behavior. Address the differences and curate their journey. What is the first thing your user sees? What is the next action he or she needs to take?

Free or subscribed, new or returning, B2B or B2C - every case is different, and you need to adjust your product positioning accordingly.

Journey Based Engagement
CONVERT - MARKETING & SALES

Onboarding Journeys

Adjust customer onboarding processes based on the user data. Create distinct onboarding journeys that focus on user roles, expertise and behavior. Guide and educate different segments of customers with the key product features and capabilities.

Key Technologies: Customer Data Platform, Audiences

"CROs focused only on A/B testing are still optimizing for a generic market segment. We were asking prospects to see themselves in a sort of foggy mirror - "just squint and maybe you'll see how X product is perfect for you?"With personalization, we get much closer to helping the prospect see himself or herself on the page. Not a generic segment that might look something like they do."

Joanna Wiebe - copyhackers.com

CEO

CONVERT - MARKETING

Personalized Web

Identify behavioural patterns which correspond to a visitor’s particular shopping goals. Then automatically insert content on the page to personalize their experience.

Key Technologies: Customer Data Platform, Audiecnes

"Personalization in marketing is one more way to remove friction for customers. The more personalized suggestions can be to the user (without being creepy) the less work there is for the buyer to do finding what they're looking for. Further, the impact on conversions should be substantial as relevancy will always convert higher than irrelevancy."

Jeff Gibbard - jeffgibbard.com

CEO

Personalized Web

"At Kukun, the Intempt platform allows the marketing team to personalize our interactions with our users on an individual level. Some users are completing home remodeling estimates; others are finding professionals to begin work on projects - Intempt allows us to anticipate the needs of each user and notify them with timely/relevant info. The platform is sophisticated yet easy to use, and data-driven experiences help us grow our business."

Raf Howery

Raf Howery

CEO & Founder, Kukun

Make Intempt an integrated part of your software stack


We integrate with popular Sales, Marketing & Service software; aggregating data across sources enables more effecitve audience segmentation








Salesforce Logo

Zendesk

Integrate Zendesk support across all your tech stack and deliver personalized messaging real-time

Hub Spot Logo

Hub Spot

Send Contact (and linked) property data from Hubspot to Intempt to use for segmentation and targeting

G Suite Logo

G-Suite

Merge your G Suite apps into one ecosystem to get a 360 view of your users

Intercom Logo

Intercom

Connect with customers integrating Intercom operations and sending personalized sales, marketing, and support messages

Mailchimp Logo

Mailchimp

Sync your Intempt Segments to Mailchimp to send more precisely targeted email; increase your click to conversion rate

Survey Monkey

Survey Monkey

Drive your business forward by integrating online survey tool and adjusting your user segments on-the-fly

Intempt is easy to install and use

We integrate with popular Sales, Marketing & Service software, so you can create and measure personalized experiences across channels.

Customer Data Platform

Customer Data Platform

- Cross Channel User Identity
- Autotracked Web & Mobile SDK’s
- Proximity SDK Movement Tracking
- Schemas for Integrations

Audiences

Audiences

- Event Capture - Autotracked, Retroactive & Visualized
- User Behavior & Profile Segmentation
- Destination Webhooks & API’s

Analytics

- Standard Metrics
- Custom Metrics
- Event & Segment Comparison Analytics
- User Metrics & Goals

Predictor

- Machine Learning Pipelines
- Custom Feature Pipelines
- Explainable Journey Patterns

Data & Governance

- Private Cloud Deployment
- Role Based Permissions
- Campaign Approval Workflow

Intempt gets more intelligent daily on your users

With Intempt Platform you can measure and create seamless personalized experiences across channels.

Enterprise-grade Infrastructure

An API driven platform ensures integration with channels and devices to maintain a singular voice throughout the context of the customer journey

Industry-leading Customization

Select a platform that is open and flexible for integrations with internal systems and connects with your enterprise sources, because no single organization can provide everything

Developer-friendly API

Flexible REST API's, Mobile SDKs and webhooks reduce integration time with the rest of your marketing ecosystem

Dedicated Support

Our team of experts offers customized onboarding, strategy consulting, technical guidance and round-the-clock support

Light and Fast

Light and Fast

Intempt has one of the lightest code footprints in the industry to collect data and deliver personalized experiences

Learning 24/7

Learning 24/7

Even when you are asleep, Intempt is always awake, modeling customers continuously and getting smarter

ACQUIRE, CONVERT and GROW throughout the customer journey

Customer Data, Audiences and Analytics Platform
for fast-growing companies

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