ACQUIRE, CONVERT and GROW throughout the customer journey
Data, Analytics & Personalization Platform for growing companies
"At Kukun, the Intempt platform allows the marketing team to personalize our interactions with our users on an individual level. Some users are completing home remodeling estimates; others are finding professionals to begin work on projects - Intempt allows us to anticipate the needs of each user and notify them with timely/relevant info. The platform is sophisticated yet easy to use, and data-driven experiences help us grow our business."
Raf Howery
CEO & Founder, Kukun
Growth Platform
CUSTOMER EXPECTATIONS HAVE CHANGED
We expect everything to be personalized. We want relevance based on our behavior and our context. Meeting these expectations means delivering personalized customer experiences - or losing your customers to companies that do. That means leaning into your data is the single greatest lever for growth.
Intempt empowers Marketing/CX to enhance customer acquisition, conversion, and retention campaigns with personalized experiences
All the Tools Needed to Drive Long-Term Growth
Intempt combines a customer data platform, a real-time audience engine and powerful campaign tools into one intelligent growth platform.
Predictive Pages
Create different visitor profiles based on historical on-site and off-site behavior.Emphasize page areas based on the stage of the buying cycle. Choose which page area appears above-the-fold for each visitor.
Key Technologies: Predictor, Customer Data Platform, Segmentation“The more you are able to learn about all your customers on a 1:1 level, the better their experience. You will be rewarded with higher conversion rates... It's a no-brainer. People want to be made to feel special — not like numbers on a spreadsheet. The flood of new, AI-based solutions are only testament to demand in our era of everything ‘personal’.”
Sam Hurley - OPTIM EYEZ
CEO
Targeted Sales
Create different visitor profiles based on historical on-site and off-site behavior. Customized messages (push/email/text) delivered to those who have shown interest in items nearing the end of their sale period or based on inventory levels.
Key Technologies: Customer Data Platform, Segmentation"According to one recent study, 77% of those surveyed believe real-time personalization is crucial, but 60% said they struggle to personalize content in real time. The bottom line – we know personalization is important, and we know that most businesses struggle to make it happen. So take the time to personalize your content and you’ll realize a better conversion rate and a better ROI. It’s a win/win opportunity."
Jamie Turner - 60 Second Marketer
CEO
Incentive Rationing
Automated machine learning technology that predicts customer purchase intention during the current online or store visit. This allows the marketer to present sales offers/coupons only to those customers who will not purchase the service/product.
Key Technologies: Predictor"Personalization is simply knowing your customer. Any time you can “speak” directly to your customers, whether it’s through a digital/online channel or in person, recommending what you know they want, or might want based on past-purchase history, you not only have a higher success with conversion, you’re offering them a better customer experience."
Shep Hyken - hyken.com
CEO
In Store / Online Crossover
Introduce online shoppers to personalized coupons and store location notifications. Introduce in-store shoppers to online reviews and digital sale offers. Offer personalized coupon incentives, exclusive in-store product offers, invitation to view in stock items in-store and more.
Key Technologies: Segmentation"CROs focused only on A/B testing are still optimizing for a generic market segment. We were asking prospects to see themselves in a sort of foggy mirror - "just squint and maybe you'll see how X product is perfect for you?"With personalization, we get much closer to helping the prospect see himself or herself on the page. Not a generic segment that might look something like they do."
Joanna Wiebe - copyhackers.com
CEO
Real Time Cross / Up-sell
Past and current browse behavior, online and offline purchase history, affinities modeled from the first click of an anonymous visitor are all included in understanding whether a customer may want an accessory product. Cross/upsell products can be embedded in your campaign messages to increase relevance.
Key Technologies: Segmentation"Personalization in marketing is one more way to remove friction for customers. The more personalized suggestions can be to the user (without being creepy) the less work there is for the buyer to do finding what they're looking for. Further, the impact on conversions should be substantial as relevancy will always convert higher than irrelevancy."
Jeff Gibbard - jeffgibbard.com
CEO
Geo Retargeting
Data is acquired from an individual's computer or mobile device to identify or describe the user's actual physical location. Based on users’ location, encourage a visit to a nearby store. Alternatively, identify customers shopping at a competitor store and send them a win-back offer to encourage them to return.
Key Technologies: Segmentation"CROs focused only on A/B testing are still optimizing for a generic market segment. We were asking prospects to see themselves in a sort of foggy mirror - "just squint and maybe you'll see how X product is perfect for you?"With personalization, we get much closer to helping the prospect see himself or herself on the page. Not a generic segment that might look something like they do."
Joanna Wiebe - copyhackers.com
CEO
Physical Experiences
Enable mobile apps to listen for signals from beacons and deliver hyper-contextualized experiences within the physical space. Display eligible experiences or conduct personalized walk-ups. For example, a Sales Associate is notified when a VIP customer approaches or a customer at a check-in desk is greeted with relevant surprise.
Key Technologies: Customer Data Platform, Segmentation, Analytics"Personalization in marketing is one more way to remove friction for customers. The more personalized suggestions can be to the user (without being creepy) the less work there is for the buyer to do finding what they're looking for. Further, the impact on conversions should be substantial as relevancy will always convert higher than irrelevancy."
Jeff Gibbard - jeffgibbard.com
CEO
Engagement Programs
Understanding recency, frequency and monetary for their customer base between time periods. Provides insight on when to trigger promotional activity to re-engage defecting customers or trigger growth for a lagging segment.
Key Technologies: Customer Data Platform, Analytics"CROs focused only on A/B testing are still optimizing for a generic market segment. We were asking prospects to see themselves in a sort of foggy mirror - "just squint and maybe you'll see how X product is perfect for you?"With personalization, we get much closer to helping the prospect see himself or herself on the page. Not a generic segment that might look something like they do."
Joanna Wiebe - copyhackers.com
CEO
Experiential Surprises
AI technology to select between potential surprises, based on likelihood of use. Predictive engine selects a personalized surprise or delight from the eligible list.
Key Technologies: Predictor, Customer Data Platform"Personalization in marketing is one more way to remove friction for customers. The more personalized suggestions can be to the user (without being creepy) the less work there is for the buyer to do finding what they're looking for. Further, the impact on conversions should be substantial as relevancy will always convert higher than irrelevancy."
Jeff Gibbard - jeffgibbard.com
CEO
Make Intempt an integrated part of your software stack
We integrate with popular Data, Analytics, CRM and Commerce software; aggregating data across sources enables more effecitve personalized experiences
Salesforce
Send Contact (and linked) property data from Salesforce to Intempt to use for segmentation and targeting
Hub Spot
Send Contact (and linked) property data from Hubspot to Intempt to use for segmentation and targeting
Google Analytics
Find out how exposing your customers to Intempt's personalization campaigns influence your key GA metrics
Shopify
Augment the Intempt behavioural profile with transaction data from Shopify to create a more holistic picture of your customer
Amazon Redshift
Augment the Intempt behavioural profile with your Customer Data in Redshift to create a more holistic view of the customer
Magento
Augment the Intempt behavioural profile with transaction data from Magento to create a more holistic picture of your customer
ENABLE GREAT MARKETING AND CUSTOMER EXPERIENCES
GROWTH PLATFORM
DATA & ECOSYSTEM
Leverage and enrich your existing tech stack
Intempt makes it easy to transfer user data in and out to deliver better, more personalized experiences at every touchpoint. With Intempt, you can:
- Track and identify the customer from a variety of sources
- Visualize the customer and their events timeline across all channels
- Define micro segments and thread them into desired customer journeys
- Trigger content and offers by journey step to personalize the experience
- Measure the movement in LTV or CAC and optimize for the business
Intempt is easy to install and use
We integrate with popular Data, Analytics, CRM and Commerce software, so you can create and measure personalized experiences across channels.
Customer Data Platform
Weave all customer data together on an open platform to build a truly unified profile, so you can see your customers in real time and understand them proper
Real Time Segmentation
Unlock artificial intelligence and machine learning to figure out your ideal tiering and segmentation
Predictor
Select a platform that is open and flexible for integrations with internal systems/enterprise sources and allows you full privacy and control of your customer data
Campaign Optimization
Who are your users? What do they browse vs buy online and in-store? Tools like Custom Metrics, Behavioral Analytics and Customer Lifecycle Grid help you better understand customers
Audience Analytics
Who are your users? What do they browse vs buy online and in-store? Tools like Calculated Metrics, Behavioral Analytics and User Explorer help you better understand customers
Data & Governance
Select a platform that is open and flexible for integrations with internal systems/enterprise sources and allows you full privacy and control of your customer data
Intempt gets more intelligent daily on your users
We integrate with popular Data, Analytics, CRM and Commerce software, so you can measure and create seamless personalized experiences across channels.
Enterprise-grade Infrastructure
An API driven platform ensures integration with channels and devices to maintain a singular voice throughout the context of the customer journey
Industry-leading Customization
Select a platform that is open and flexible for integrations with internal systems and connects with your enterprise sources, because no single organization can provide everything
Developer-friendly API
Flexible REST API's, Mobile SDKs and webhooks reduce integration time with the rest of your marketing ecosystem
Dedicated Support
Our team of experts offers customized onboarding, strategy consulting, technical guidance and round-the-clock support
Light and Fast
Intempt has one of the lightest code footprints in the industry to collect data and deliver personalized experiences
Learning 24/7
Even when you are asleep, Intempt is always awake, modeling customers continuously and getting smarter
ACQUIRE, CONVERT and GROW throughout the customer journey
Data, Analytics and Personalization Platform for growing companies
- Progressive profiling lowers Customer Acquisiton Cost
- Behavioral journeys increase Cross/Upsell rates
- Augmenting loyalty programs with personalized experiences increases Lifetime Value
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The data driven way to acquire, convert and grow your customers
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