Journeys

Build deeper customer experiences

Visually build and deliver omnichannel campaigns based on your customers’ behavior, location, and lifecycle stage.

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Simplify the way cross-channel customer journeys are created, measured and perfected

31%

Higher conversion rates in messaging strategies that use personalized content.

267%

Lift in conversion rates for messages triggered by user behavior instead of time-based delivery.

642%

Boost in engagement when executing a cross-channel strategy with Intempt.

Automate engagement across any channel

Deliver a seamless brand experience with messaging campaigns that connect across mobile, web, and the in-app experience.

Flexible delivery

Deliver timely, personalized interactions based on customer behaviors with triggered workflows.

Build engagement flows

Build workflows that incorporate any channel, from email, SMS, customer support, ad targeting, and more.

Adapt with each customer

Access unified customer data to orchestrate a consistent, personal experience with every person and every interaction.

Unite paid and owned channels

Orchestrate once to personalize across every connected channel in your best-of-breed stack.

Be prepared for changing preferences

Set and maintain automated journey logic for customer engagement, decisions, and journey splits — so you’re ready for everything.

Create flow with clicks

Many of today’s journey builders are over-engineered. We’ve re-built the experience from the ground up to make it simple to create, understand and perfect journeys.

Intuitive UI

Adjust the creative, delivery times, and add new channels to a journey all from the same interface.

Easy for everyone, no matter the experience

Easily integrate your apps into the cloud platform and create journeys across your whole tech stack.

Analyze customer lifecycle, not just behaviours

Explore your customers’ full experience - across all devices - to understand how each interaction is affecting the entire customer experience.

Get insights on your engagement channels

Find out how each engagement channel is working to optimize spends and maximize impact.

Identify behaviors that lead to long-term retention

Correlate lifecycle events with user engagement, retention. Use your findings to nudge users towards the actions that lead them to experience value.

Automate dozens of tasks beyond just messaging

Put time back into your day by automating simple tasks.

Advanced workflows

Use workflows to set up webhooks, score leads, rotate leads to sales, and easily manage your data in bulk by updating attributes, and more.

Internal notifications

Trigger internal notifications for your team when a contact takes a noteworthy action.

Build cross-channel customer journeys & workflows in minutes

Drive bottom-line results across the entire customer lifecycle

Multi-channel delivery

Integrate your whole marketing stack to engage customers across any channel: email, SMS, retargeting and more.

Visual UI

Intuitive point-and-click interface guides you through the journey creation process.

Journey triggers

Capture every action and behavior of your customer and use it to trigger journeys.

Scheduling

Schedule journeys based on the date you want to start your workflows. Select the timezone of your customers.

Workflow control

Control the journey flow with customizable delay settings - send messages only during the peak moment.

Journey analytics

Make informed decisions analyzing data across all engagement channels.