Find and prioritize closeable demand via the cross-channel B2B buying signals. Deliver sales reps and teams actionable account and contact views across the customer lifecycle
In SaaS sales, spending time in the right place has always been a challenge. PLG only makes that harder—there are so many more customers whose statuses change every minute.
Understanding when, why, and how to engage a customer is often the difference between winning or losing a deal, retaining or churning a customer.
Failing to intervene at a critical moment leaves revenue on the table. That’s why you need your growth team to orchestrate both high and low touch experiences at scale. This means combining sales-led and product-led motions.
However, achieving that is not easy.
After speaking to sales leaders, and operations experts, we identified primary obstacles to a successful Product-Led Sales motion
01
GTM teams lack holistic visibility into the behavior of customer signups, trial users, and sales opportunities.
02
Revenue leaders waste countless hours figuring out which accounts and users their reps should engage with.
03
Reps don’t know what action will lead to the best outcomes, which results in the wrong action (or no action at all).
The future of SaaS is product-led and seller-accelerated
Intempt enables growth teams to run the hybrid self-service and sales-led go-to-market motions. With our platform, you can tap into your customer data to orchestrate high-value customer interactions to drive conversion, expansion, and upsell your customers efficiently
See what top accounts and users are doing in your product, how far along their journey they’ve come, and if they need your team’s support.
Match anonymous and known users to named profiles, and build more accurate user & account records.
Monitor behavior, including online and offline data — understand each customer’s true interests, affinities, and intent.
Prioritize your target account list using lead scoring and advanced segmentation to isolate customers with recent intent and marketing engagement activity.
Score your leads with advanced conditions and rules so you can identity highest value prospects and accounts
Create precise audience segments with advanced filtering and grouping options.
Create multiple cross-channel flows for each stage of the customer lifecycle. String them together for a fully automated engagement workflow.
Deliver timely, personalized interactions based on customer behaviors with triggered workflows.
Build workflows that incorporate any channel, from email, SMS, customer support, ad targeting, and more.
Use real-time reports and dashboards to identify opportunities and activate qualified leads.
Understand the user behaviors and sales plays that result in conversion, expansion, and upsell.
Create dynamic user and account lists to monitor their progress and engage with leads once they are ready to convert or expand.
Alert your sales team when a lead triggers a churn signal. Reduce the response time needed to reach out to leads who are qualified to be engaged.
Notify the whole team in a Slack channel in case of a sales activity event or inaction on a salesperson’s part. No more digging through dashboards or reactive firefighting.
Find and prioritize the right leads and accounts with all-in-one Lifecycle Optimization platform
Access all alerts and notifications triggered within the project in a single place.
Score a lead’s engagement in real-time based on actions they take. Auto-qualify based on the continuously updating score.
Capture leads from all sources – website, Facebook, Google, lead providers, referrals – onto one platform with zero leakage.
Create custom reports to get deeper insights into your ROI combining lead’s behavioral, transactional, and demographic data.
Build advanced qualification criteria to notify sales reps if an immediate action needs to be taken.
Create multiple cross-channel flows for each stage of the customer lifecycle. String them together for a fully automated engagement workflow.
Sync all your tools with Intempt in real-time
Seamlessly capture your leads and prospects coming into your system. With one platform, clean your data, manage data flows, and keep your teams in sync. Set automated triggers for adding to and updating your Leads, Contacts, and Campaigns. Benefit from enriched data about leads and contacts.
Trigger notifications and actions, and look up leads and customers without leaving Slack. Intempt’s Slack connector allows you to send instant notifications in a channel or private message. Trigger a notification when a particular lead or account performs a key action like “Visited Pricing Page”.
SendGrid is a cloud-based transactional email service and email marketing platform.
Integrating Intempt with SendGrid is a powerful way to send 1:1 personalized emails to engage leads and close more deals.
Combine your Stripe data with your product analytics data to give context to customer behavior. Track your subscription KPIs like MRR, expansion revenue, and churn, discover customers nearing renewal that aren’t using your product, and locate opportunities for expansion at your high-revenue accounts.
Intempt has taken the guess work out of creating perfectly timed customer Journeys and data-rich Growth boards.
Visit our library to install one of our pre-built templates for sales & marketing inspiration.
Start optimizing your customer lifecycle with Intempt