Curiously affordable

MAU (Monthly Active Users) is used for Experiences pricing - it counts unique users who interact with your website or app in a month. MAS (Monthly Active Subscribers) is used for Journeys pricing - it counts unique users who are actively enrolled in a journey or campaign during the month. Both are billed based on usage above the base fee.

For MAU, add your monthly active users to the number of anonymous visitors you get per month. For MAS, count the number of unique users you expect to be enrolled in active journeys each month. Some tools also call MAU "Monthly Unique Visitors."

Experiences is our web product for personalizing on-site experiences through A/B tests, experiments, and recommendations. Journeys is our channels product for multi-channel outreach including bundled email, optional SMS credits, push notifications, Slack, LinkedIn, and webhooks.

Email sending is bundled with your Marketing plan at no extra cost. SMS is available through optional credit packs that auto-renew monthly. Credits are consumed per message based on length: a short SMS uses one credit, longer messages may use two or more. You can upgrade or downgrade your SMS credit plan at any time.

Yes! AI-powered recommendations are included in both Experiences and Journeys products. In Experiences, recommendations appear in your web personalization. In Journeys, recommendations are included in your email, SMS, and other channel messages.

We don't stop collecting your data. Once you've exceeded your prepaid MAU or MAS amount, you'll be charged an overage rate (20% above our normal plan rates) for each additional user tracked that month.

Yes, you can cancel or downgrade your subscription at any time. If you cancel your subscription, you can keep using your account until your paid period expires. Then the account will become inactive/disabled until you reactivate the subscription.

Bundled email includes pre-built and custom-coded templates, A/B testing, scheduling, send time optimization, reporting and analytics, and generative AI features. All included in the Business plan at no extra per-email cost. Unlike standalone email tools, Intempt ties email performance directly to your customer journey analytics, behavioral segments, and recommendations.

The Free plan includes 500 emails per month. Business plan email volume scales with your MAS tier. No per-email charges. Email sending is bundled with your plan.

Yes. Open rates, click rates, revenue attribution, A/B test results, and send time optimization insights are all built in. Intempt connects email performance to your full customer journey, from first visit through conversion and retention.

SMS marketing lets you reach customers directly on their mobile devices with transactional follow-ups, promotional offers, and support messages. In Intempt, SMS is an optional credit-based add-on within the Marketing product that works alongside bundled email and push notifications.

SMS credits are units of payment that determine how many SMS messages you can send. Credit usage varies by message length: a short SMS uses one credit, longer messages may use two or more. Choose a monthly credit plan (from 1,000 to 450,000 credits) that auto-renews. You can upgrade or downgrade your plan at any time.

Yes. Business plan users can trigger SMS messages from Journey automation flows, combining email, SMS, push, and other channels in a single orchestrated sequence with full analytics.

Yes. Business plan supports multi-country and multi-audience SMS through optional credit packs. Credits are consumed per message regardless of destination country.

Use Intempt's built-in forms, pop-ups, and audience segmentation to collect opt-in mobile numbers. All collection methods include compliance features for TCPA and GDPR requirements.

Business plan includes iOS push notifications, Android push notifications, web push notifications, and in-app messages. All can be triggered from Journey automation flows alongside email and SMS for true omnichannel orchestration.

Yes. Push messages support dynamic personalization using customer profile data, behavioral segments, and AI-powered recommendations, just like email and SMS channels.