Pick your plan, choose your seats

Intempt is a customer data hub that helps businesses understand and improve their customer experience. It offers a suite of tools for data collection, identity resolution, segmentation, and activation.

Free ($0) gives one user full access to all products with 100 one-time credits, 100K analytics events, 1K experiences, 1K recommendations, 10K email sends, 1K SMS, and 1K push per month. Professional ($24/seat/mo Standard, $120/seat/mo Premium) is a flat-rate plan with full access to all products. Organization ($49/seat/mo Standard, $245/seat/mo Premium) adds shared pipeline, round-robin scheduling, delegated inbox, and team analytics. Enterprise ($99/seat/mo Standard, $495/seat/mo Premium) adds SSO, SCIM, HubSpot CRM sync, audit logs, and dedicated support. Premium seats always receive 5x the credits at 5x the price. Viewer seats are free on every paid plan.

There are three seat types. Standard seats are the default — full access with the monthly credit grant shown on each plan. Premium seats receive 5x the credits at 5x the price, for power users who run heavier AI workloads. Viewer seats are free on every plan, with view-only access and no credits. You can add or remove seats at any time; additions are prorated and removals take effect at the next billing cycle.

No. All seats in an organization are on the same plan. You can mix Standard and Premium seats on Pro, Organization, and Enterprise. Free Viewer seats are available on every plan.

Yes, on monthly plans only. Pause takes effect at the end of your current billing period. While paused, no credits are granted and no operations run. Included and rollover credits are cleared at pause; purchased top-ups are not affected. You can pause for 1-3 months, then resume or cancel. Annual plans cannot be paused.

Downgrades take effect at the end of your current billing period. Monthly to annual switches take effect immediately and rollover changes to no-cap accumulation. Annual to monthly switches take effect at the end of your annual term and rollover reverts to one-month with a 2x cap.

Plan credits and AI Pass credits expire at the end of your billing period. Purchased credits (top-ups) keep their full 12-month lifespan from the date of purchase.

Free includes 100 one-time credits, 1 seat, and 1 project. Platform usage inclusions: 100K analytics events, 1K experiences, 1K recommendations, 10K email sends, 1K SMS, and 1K push per month. Data enrichment and image generation are not available on Free. AI Pass and top-ups are not available on Free — upgrade to Pro or higher to add credits.

We accept all major credit cards including Visa, Mastercard, and American Express. For Enterprise plans, we also offer invoice-based payments.

Intempt pays 30% commissions across all partner types. Affiliates, customers, and creators earn 30% of referred MRR for 12 months after signup — uncapped on the number of referrals. Agencies and recipe authors earn 30% for the lifetime of the client relationship, with no cap. Monthly payouts via Stripe. Commission accrual begins immediately; the payments infrastructure is currently being deployed and any accrued commissions will be paid retroactively once live.

Credits are the universal unit for AI usage across Intempt. Every seat on a paid plan contributes credits to one shared team pool, and everyone draws from the same balance. Free includes 100 one-time credits (no renewal), Pro 140/seat/mo, Organization 290/seat/mo, Enterprise 590/seat/mo. Credits cover two things: (1) interactive operations (chat, drafts, summaries, enrichment, image generation) and (2) AI attributes (ML predictions and LLM classification that refresh on a schedule). You see the exact cost before and after each operation, and failed operations are refunded automatically.

No. Annual and monthly plans get the same credits per seat. Annual seats are 25% off when prepaid; AI Pass annual is 20% off when prepaid.

Monthly plans: unused credits roll over 1 month, max balance is 2x your monthly allocation. Annual plans: unused credits accumulate all year with no cap, and reset at annual renewal. Purchased credits (top-ups): 12-month expiry from purchase, independent of your plan cycle. Oldest credits are always used first — order: plan rollover, plan included, AI Pass rollover, AI Pass, then purchased.

Compute attributes (aggregations, rules, transforms) are free and included with your plan. AI attributes (ML predictions, likelihood scores, LLM classification) use credits per 1,000 records per refresh: Light is 2 credits, Standard is 5 credits, Heavy is 15 credits, Premium is 50 credits. You choose the refresh interval, filter scope, and can cap each attribute's monthly budget — estimated cost is shown before you enable anything.

Adding seats is prorated and credits are added to your pool immediately. Removing seats keeps credits already granted this month — no clawback. Your allocation adjusts to the new seat count at the next billing date.

Top-ups are capped at 10,000 credits per transaction. AI Pass goes up to 10,000 credits/month. For higher volumes, contact sales for custom Enterprise pricing.

Yes. AI attributes refresh on their configured schedule (hourly, daily, weekly, or monthly), so they keep running in the background. Set a budget cap per attribute to stay in control.

AI Pass is a monthly credit subscription that stacks on top of your plan credits. Tiers: 500, 1K, 2.5K, 5K, or 10K credits per month, with annual pricing as low as $0.05/credit. One AI Pass per organization. Change or cancel anytime. AI Pass credits roll over the same way as plan credits.

Yes. Top-ups are one-time credit packs at $0.125/credit (50, 100, 500, 1,000, or any custom amount, valid 12 months). The order of consumption is plan credits first, then AI Pass, then top-ups.

Yes. Every team member has a monthly credit limit set automatically when their seat is assigned (Standard on Org = 290/mo, Premium on Org = 1,450/mo). Admins can raise or lower any member's limit, set an organization-wide limit to cap total credit usage, and apply project-level limits for fine-grained control.

Operations that require credits pause. You can request more credits from your admin directly in the app. Your admin can raise your limit, add an AI Pass, or buy a top-up to grow the pool. All limits reset automatically on the 1st of each month.

Credits are refunded automatically. You only pay for successful operations.

No. AI attribute refreshes run in the background and are attributed to the organization, not individual members. They count against the organization-level credit limit (if set), but not your personal limit.

Estimate your monthly platform usage and prepay an annual pool sized to estimate x 12 for 25% off. The pool is one bucket for the year with full rollover across months. If you exceed it, usage continues at the same progressive rates picking up from the next band, no penalty and no separate price list. 12-month term: upgrade mid-term anytime, but no downgrades or cancellation until renewal.

They're completely separate billing systems. Credits are a pre-paid balance your team spends on AI and data operations — you can cap them, control them, and they stop when they run out. MAU/MAS measures your end-users' activity on your platform — it's metered automatically, billed in arrears on your invoice, and cannot be capped.

Platform usage is metered automatically and billed in arrears on your invoice. Analytics MAU, Experiences MAU, Recommendations MAU, and Journeys MAS are counted during the month and added to your next invoice. Volume discounts apply automatically. Unlike credits, platform usage cannot be capped or paused — it's driven by your customers' activity.

MAU (Monthly Active Users) is used for Experiences pricing. It counts unique users who interact with your website or app in a month. MAS (Monthly Active Subscribers) is used for Journeys pricing. It counts unique users who are actively enrolled in a journey or campaign during the month. Both are billed based on usage above the base fee.

For MAU, add your monthly active users to the number of anonymous visitors you get per month. For MAS, count the number of unique users you expect to be enrolled in active journeys each month. Some tools also call MAU "Monthly Unique Visitors."

Experiences is our web product for personalizing on-site experiences through A/B tests, experiments, and recommendations. Journeys is our channels product for multi-channel outreach including bundled email, optional SMS credits, push notifications, Slack, LinkedIn, and webhooks.

Email sending is bundled with your Marketing plan at no extra cost. SMS is available through optional credit packs that auto-renew monthly. Credits are consumed per message based on length: a short SMS uses one credit, longer messages may use two or more. You can upgrade or downgrade your SMS credit plan at any time.

Yes! AI-powered recommendations are included in both Experiences and Journeys products. In Experiences, recommendations appear in your web personalization. In Journeys, recommendations are included in your email, SMS, and other channel messages.

We don't stop collecting your data. Once you've exceeded your prepaid MAU or MAS amount, you'll be charged an overage rate (20% above our normal plan rates) for each additional user tracked that month.

Bundled email includes pre-built and custom-coded templates, A/B testing, scheduling, send time optimization, reporting and analytics, and generative AI features. All included in the Business plan at no extra per-email cost. Unlike standalone email tools, Intempt ties email performance directly to your customer journey analytics, behavioral segments, and recommendations.

The Free plan includes 500 emails per month. Business plan email volume scales with your MAS tier. No per-email charges. Email sending is bundled with your plan.

Yes. Open rates, click rates, revenue attribution, A/B test results, and send time optimization insights are all built in. Intempt connects email performance to your full customer journey, from first visit through conversion and retention.

SMS marketing lets you reach customers directly on their mobile devices with transactional follow-ups, promotional offers, and support messages. In Intempt, SMS is an optional credit-based add-on within the Marketing product that works alongside bundled email and push notifications.

SMS credits are units of payment that determine how many SMS messages you can send. Credit usage varies by message length: a short SMS uses one credit, longer messages may use two or more. Choose a monthly credit plan (from 1,000 to 450,000 credits) that auto-renews. You can upgrade or downgrade your plan at any time.

Yes. Business plan users can trigger SMS messages from Journey automation flows, combining email, SMS, push, and other channels in a single orchestrated sequence with full analytics.

Yes. Business plan supports multi-country and multi-audience SMS through optional credit packs. Credits are consumed per message regardless of destination country.

Use Intempt's built-in forms, pop-ups, and audience segmentation to collect opt-in mobile numbers. All collection methods include compliance features for TCPA and GDPR requirements.

Business plan includes iOS push notifications, Android push notifications, web push notifications, and in-app messages. All can be triggered from Journey automation flows alongside email and SMS for true omnichannel orchestration.

Yes. Push messages support dynamic personalization using customer profile data, behavioral segments, and AI-powered recommendations, just like email and SMS channels.

Yes! You purchase one subscription that includes both Marketing and Sales capabilities. Use the filter on the pricing page to see features relevant to each.

You can just use the software and remove the service fees, or continue with the service. We recommend onboarding your team and using the software directly. You continue month-to-month at the same rate, or switch to an annual plan for a discount. No forced commitment, no exit fees.

Blu Agent creates a digital twin of your selling persona by analyzing your past emails, communication patterns, and preferences you set in the Seller Persona settings. Over time, Blu Agent learns from your edits and approvals to better match your tone and style.

Yes! The Business plan includes custom branded Meeting Notetaker. You can upload your company logo and customize the appearance of the notetaker bot that joins your meetings.

Yes, you can cancel or downgrade your subscription at any time. If you cancel your subscription, you can keep using your account until your paid period expires. Then the account will become inactive/disabled until you reactivate the subscription.