Lifecycle & Retention
End-to-end automation across the full customer lifecycle. Replace disconnected onboarding tools, manual campaigns, and reactive churn management with one system.
One system that remembers every shopper
Stop treating loyal customers like strangers. See every browse, click, and order in one place.
Connected everything to one platform
Plug in Shopify, tracking, email, SMS, push so orders, events, and clicks stream into one real-time view.
Unified profiles across apps
Track the full customer journey with AI-based lifecycle tags.
Smart retention segments
Pull VIP, one-time buyers, and slipping customers and plug them directly into campaigns.
Capabilities that grow LTV
Use Experiences, Journeys, Recommendations, and Analytics together to increase repeat purchases and customer value.
Experiences for personalization
Show tailored products, bundles, and content based on behavior and history.
Journeys for lifecycle automation
Orchestrate welcome, post-purchase, winback, and loyalty programs.
Recommendations engine
Power "you might like," "bought together" using real purchase history and browsing.
LTV and repurchase you can prove
See exactly how your programs impact repeat orders and long-term value.
Lifecycle-based winback
Use RFM scores and lifecycle tags to trigger winback strategies for VIP, Needs Attention, or At Risk.
LTV and repeat dashboards
Track repeat purchase rate, time to second order, cohort LTV, and journey performance.
Less fatigue, less discount dependence
Monitor engagement patterns, cap send frequency, and rely on relevance instead of discounting.
Unlock advanced retention tactics
Explore a curated library of proven lifecycle and retention playbooks for eCommerce. Filter by goal—winback, loyalty, repeat purchase—to discover tactics that grow customer lifetime value.
Frequently Asked Questions
Everything you need to know about lifecycle and retention
It means treating customers differently based on where they are in their journey—new buyers get onboarding, loyal customers get VIP perks, and lapsed shoppers get win-back campaigns.
Intempt uses your actual order history to calculate realized LTV and predictive models to forecast future value, so you can identify high-potential customers early.
Yes. You define the churn signals—days since last purchase, email disengagement, etc.—and Intempt triggers personalized win-back sequences automatically.
Intempt helps you segment by price sensitivity, so you can offer discounts to deal-seekers while preserving margins with customers who don't need them.
Yes. Intempt integrates with Klaviyo, Attentive, and other tools, or you can use built-in messaging. Either way, all data stays unified.
Most teams see measurable lift in repeat purchase rates within 30-60 days of launching their first automated lifecycle flow.
Ready to transform your customer lifecycle?
Stop losing customers. Start building relationships that last.