360° Customer Analytics

Get actionable insights. Real-time.

Understand the full customer journey with complete and accurate data. Adjust data collection to comply with privacy regulations and act on data with customizable reports, dashboards, and integrations.

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Why traditional analytics solutions fail

User data is becoming more diverse and difficult to dissect - current generation of analytics tools fails to keep up and provide a required solution for modern high-growth companies.

01

Consolidating data from multiple sources

The era of single-channel web analytics is over. For most companies, data comes from an array of sources. This increases the chances of error, making the data unreliable and difficult to activate.

02

Meeting privacy regulations

Most major analytics platforms, such as Google Analytics, weren’t designed with privacy in mind. These platforms fall short in compliance sharing analytics insights with other vendors and requiring to manage visitor consent with third-party tools.

03

Agility in building reports and visualizing data

Traditional analytics solutions are very complicated to deploy and use. They require a dedicated engineering team to set up data collection and data scientists or business intelligence specialists to run requests received throughout the company.

04

Identifying points of friction

Most analytics tools allow you to focus on specific customer behavior but limit your view across the full customer lifecycle. Deep analytics requires an open-stack platform to integrate your preferred tools and an intelligence layer to analyze customer data in real-time.

Smarter, faster insights

Intempt is architected to surface and identify key insights that are typically hidden deep in your data. With Intempt, you can get insights that empower your teams to move faster and take action with compliance in mind

Get a complete view of each customer

Explore your customers’ full experience - across all devices - to understand how each interaction is affecting the entire customer experience.

Get insights on your engagement channels

Find out how each engagement channel is working to optimize spends and maximize impact.

Identify behaviors that lead to long-term retention

Correlate lifecycle events with user engagement, retention. Use your findings to nudge users towards the actions that lead them to experience value.

Remove points of friction

Discover the actions users take after they sign up or before they convert, and learn what your power users do differently than everyone else.

Optimize acquisition

Optimize customer acquisition by identifying behaviors that lead to higher conversion rates

Maximize engagement

Maximize engagement by learning how different groups of customers interact with your product

Identify winning experiences

Identify experiences that have the best overall impact on your users to prioritize development resources. Track how your variants affect multiple metrics over time

Reach your goals with flexible KPI selection

Ensure you’re optimizing towards the right objectives - define any custom metric and select it as your main KPI for each campaign.

See which users stick around, and for how long

Understand how often users come back, and go deeper by slicing and dicing retention data to identify which user groups retain best, and what causes churn.

Get insights with clicks

Intuitive point-and-click interface enables anyone in a team to analyze that data themselves without relying on others to write tracking code or build complex queries.

Create reports on the fly

Use point and click UI to create custom calculations: add, subtract, multiply and aggregate different metric types.

Insights for everyone, no matter the experience

Easily integrate your apps into the cloud platform. Watch data load in real time, and immediately build charts and graphs relevant to your role.

Comply with regulations

Only analyze data that your visitors agree to share with you. In the case of refusal or no decision, trackers won’t collect even a bit of personal information.

Comply across multiple channels

Resolve identities across multiple representations of the same customer – combining multiple emails, duplicative loyalty accounts, and more – ensuring compliance with regulations.

Measure everything, all the time

Go further than page views, bounce rates, and time-on-site

Custom metrics

Build, manage, and curate your own metrics, so you can dissect your data to shape a more informed customer experience.

Reports

Interactive reports let you query your data with only a few clicks, then see visualizations in seconds.

Growth boards

View all your most important metrics at a glance. Add reports to a growth board to be able to track those metrics both regularly, and simultaneously.

Consent management

Obtain valid consents and adjust the data collection process – collected data will only be activated if users agree to their use.

Segment & event comparison

Examine and compare the performance of different user & account segments against your KPI metrics.

User & Account lists

Analyze and create real-time user & account lists based on specific filters and customizable table views.