The Executive Dashboard SuccessBLOC is the executive team’s command center for understanding and taking action on all customer success and CS team performance KPIs. It includes scorecards and reports that provide quick access to the business’s progress on key customer and financial goals.
The Executive Dashboard SuccessBLOC is the executive team’s command center for understanding how to:
Overall Customer Summary
Ensure High Renewal Rates
There are several emails a user will receive based on if they are inactive or active (if you are using a scoring attribute).
The emails in the journey are as follows:
Active engagement with your users will allow you convert more customers on your SaaS trial.
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