ACQUIRE, CONVERT and GROW throughout the customer journey

Customer Data, Orchestration and Experiences Platform for fast-growing companies

Growth Platform

CUSTOMER EXPECTATIONS HAVE CHANGED

We expect everything to be personalized. We want relevance based on our behavior and our context. Meeting these expectations means delivering personalized customer experiences - or losing your customers to companies that do. That means leaning into your data is the single greatest lever for growth.

Intempt empowers Marketing/CX to enhance customer acquisition, conversion, and retention campaigns with personalized experiences

All the Tools Needed to Drive Long-Term Growth

Intempt combines a customer data platform, a real-time audience engine and powerful campaign tools into one intelligent growth platform.

ACQUIRE: ADVERTISING & CONVERSION MARKETING TEAMS

Incentive Intelligence

Deliver micro segment targeted incentives based on the customer’s behavior and the likelihood to convert.

Key Technologies: Predictor, Customer Data Platform, Real Time Segmentation

“The more you are able to learn about all your customers on a 1:1 level, the better their experience. You will be rewarded with higher conversion rates... It's a no-brainer. People want to be made to feel special — not like numbers on a spreadsheet. The flood of new, AI-based solutions are only testament to demand in our era of everything ‘personal’.”

Sam Hurley - OPTIM EYEZ

CEO

Incentive Ingelligence
Personalized Cross & Upsell
ACQUIRE: ADVERTISING & CONVERSION MARKETING TEAMS

Personalized Cross & Upsell

Increase the average order value by sending segment-based bundling promotions.

Key Technologies: Real Time Segmentation

"According to one recent study, 77% of those surveyed believe real-time personalization is crucial, but 60% said they struggle to personalize content in real time. The bottom line – we know personalization is important, and we know that most businesses struggle to make it happen. So take the time to personalize your content and you’ll realize a better conversion rate and a better ROI. It’s a win/win opportunity."

Jamie Turner - 60 Second Marketer

CEO

ACQUIRE: ADVERTISING & CONVERSION MARKETING TEAMS

Geo Retargeting

Deliver location-based personalized in-app offers to customers in-reach. Identify customers in-proximity of a competitor store and send them a win-back offer.

Key Technologies: Real Time Segmentation

"Personalization is simply knowing your customer. Any time you can “speak” directly to your customers, whether it’s through a digital/online channel or in person, recommending what you know they want, or might want based on past-purchase history, you not only have a higher success with conversion, you’re offering them a better customer experience."

Shep Hyken - hyken.com

CEO

Geo Retargeting
Product & Content Prioritization
CONVERT: PRODUCT & RETENTION MARKETING TEAMS

Product & Content Prioritization

Emphasize different product page areas, prioritize catalog and search result listing. Display curated web content adapted to user preferences.

Key Technologies: Customer Data Platform, Real Time Segmentation

"CROs focused only on A/B testing are still optimizing for a generic market segment. We were asking prospects to see themselves in a sort of foggy mirror - "just squint and maybe you'll see how X product is perfect for you?"With personalization, we get much closer to helping the prospect see himself or herself on the page. Not a generic segment that might look something like they do."

Joanna Wiebe - copyhackers.com

CEO

CONVERT: PRODUCT & RETENTION MARKETING TEAMS

Webrooming & Showrooming

Trigger product specialists to assist online customers who are visiting a physical store. Engage in-store customers to continue their shopping journey on the webfront.

Key Technologies: Customer Data Platform, Real Time Segmentation

"Personalization in marketing is one more way to remove friction for customers. The more personalized suggestions can be to the user (without being creepy) the less work there is for the buyer to do finding what they're looking for. Further, the impact on conversions should be substantial as relevancy will always convert higher than irrelevancy."

Jeff Gibbard - jeffgibbard.com

CEO

Webrooming & Showrooming
Journey Based Engagement
GROW: CUSTOMER SERVICE & LOYALTY TEAMS

Journey Based Engagement

Create customized journeys to reward customers with selected (tier based) promotions. Guide the user to complete required checklists.

Key Technologies: Customer Data Platform, Real Time Segmentation, Audience Analytics

"CROs focused only on A/B testing are still optimizing for a generic market segment. We were asking prospects to see themselves in a sort of foggy mirror - "just squint and maybe you'll see how X product is perfect for you?"With personalization, we get much closer to helping the prospect see himself or herself on the page. Not a generic segment that might look something like they do."

Joanna Wiebe - copyhackers.com

CEO

GROW: CUSTOMER SERVICE & LOYALTY TEAMS

VIP Experiences

Make VIP customers feel special and approach them with personalized offers, gifts, or surprises. Be immediately notified when a VIP enters your premises.

Key Technologies: Customer Data Platform, Real Time Segmentation, Audience Analytics

"Personalization in marketing is one more way to remove friction for customers. The more personalized suggestions can be to the user (without being creepy) the less work there is for the buyer to do finding what they're looking for. Further, the impact on conversions should be substantial as relevancy will always convert higher than irrelevancy."

Jeff Gibbard - jeffgibbard.com

CEO

VIP Experiences
Experiential Surprises
GROW: CUSTOMER SERVICE & LOYALTY TEAMS

Experiential Surprises

Delight customers to select personalized surprises from the eligible list. Use AI to filter surprises or delights based on the likelihood of use.

Key Technologies: Predictor, Customer Data Platform, Real Time Segmentation

"CROs focused only on A/B testing are still optimizing for a generic market segment. We were asking prospects to see themselves in a sort of foggy mirror - "just squint and maybe you'll see how X product is perfect for you?"With personalization, we get much closer to helping the prospect see himself or herself on the page. Not a generic segment that might look something like they do."

Joanna Wiebe - copyhackers.com

CEO

"At Kukun, the Intempt platform allows the marketing team to personalize our interactions with our users on an individual level. Some users are completing home remodeling estimates; others are finding professionals to begin work on projects - Intempt allows us to anticipate the needs of each user and notify them with timely/relevant info. The platform is sophisticated yet easy to use, and data-driven experiences help us grow our business."

Raf Howery

Raf Howery

CEO & Founder, Kukun

Make Intempt an integrated part of your software stack

We integrate with popular Data, Analytics, CRM and Commerce software; aggregating data across sources enables more effecitve personalized experiences

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Salesforce

Send Contact (and linked) property data from Salesforce to Intempt to use for segmentation and targeting

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Hub Spot

Send Contact (and linked) property data from Hubspot to Intempt to use for segmentation and targeting

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Google Analytics

Find out how exposing your customers to Intempt's personalization campaigns influence your key GA metrics

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Shopify

Augment the Intempt behavioural profile with transaction data from Shopify to create a more holistic picture of your customer

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Mailchimp

Sync your Intempt Segments to Mailchimp to send more precisely targeted email; increase your click to conversion rate

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Magento

Augment the Intempt behavioural profile with transaction data from Magento to create a more holistic picture of your customer

DATA & ECOSYSTEM

Leverage and enrich your existing tech stack

Intempt makes it easy to transfer user data in and out to deliver better, more personalized experiences at every touchpoint.

  • - Track and identify the customer from a variety of sources
  • - Visualize the customer and their events timeline across all channels
  • - Define micro segments and thread them into desired customer journeys
  • - Trigger content and offers by journey step to personalize the experience
  • - Measure the movement in LTV or CAC and optimize for the business

Intempt is easy to install and use

We integrate with popular Data, Analytics, CRM and Commerce software, so you can create and measure personalized experiences across channels.

Customer Data Platform

Customer Data Platform

- User Cross Channel Identity
- Web, Mobile, Beacon & Server SDK’s
- CRM, Sales, Marketing & Service
  App Integration

Real Time Segmentation

Real Time Segmentation

- Behavior & Profile Segmentation
- Predictive Segmentation
- Retroactive Event Capture
- User Journeys

Predictor

- Machine Learning Pipelines
- Custom Feature Pipelines
- Explainable Journey Patterns

Experience Optimization

- Triggered Campaigns
- Micro Targeting
- Offer & Experience Authoring
- Frequency Caps & Delivery Windows

Audience Analytics

- Event & Segment Analytics
- Custom Metrics & Goals
- Offer & Experience Authoring
- User Activity Timeline

Data & Governance

- Private Cloud Deployment
- Role Based Permissions
- Campaign Approval Workflow

Intempt gets more intelligent daily on your users

With Intempt Platform you can measure and create seamless personalized experiences across channels.

Enterprise-grade Infrastructure

An API driven platform ensures integration with channels and devices to maintain a singular voice throughout the context of the customer journey

Industry-leading Customization

Select a platform that is open and flexible for integrations with internal systems and connects with your enterprise sources, because no single organization can provide everything

Developer-friendly API

Flexible REST API's, Mobile SDKs and webhooks reduce integration time with the rest of your marketing ecosystem

Dedicated Support

Our team of experts offers customized onboarding, strategy consulting, technical guidance and round-the-clock support

Light and Fast

Light and Fast

Intempt has one of the lightest code footprints in the industry to collect data and deliver personalized experiences

Learning 24/7

Learning 24/7

Even when you are asleep, Intempt is always awake, modeling customers continuously and getting smarter

ACQUIRE, CONVERT and GROW throughout the customer journey

Customer Data, Orchestration and Experiences Platform for fast-growing companies

  • Progressive profiling lowers Customer Acquisiton Cost
  • Behavioral journeys increase Cross/Upsell rates
  • Augmenting loyalty programs with personalized experiences increases Lifetime Value

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