isn’t optional anymore
There was a time when companies could rely on third-party data, retail channels, and interruptive advertising to market their products to consumers.
Digitally native companies like Amazon revolutionized how brands engage their customers, and recent events like COVID and privacy regulations governing third-party data are raising the stakes even higher.
Many DTC eCommerce companies face technical and organizational challenges that hold them back in reaching their goals to optimize growth
Many brands are disconnected from their end customers by sales channels. Brands need to start understanding and cultivating customers from initial interest through purchase and into advocacy.
Marketers lack the technology needed to create personalized experiences for website visitors, orchestrate engagement based on product interest, and drive subscriptions in real-time.
With data stored in multiple platforms and first-party data largely inaccessible without IT support, companies need to break down technical silos that prevent them from taking advantage of the data they already have.
Many eCommerce and Retail companies own multiple brands, each with their own customers and data, and are just as vulnerable to the traditional IT-Marketing divide as other enterprises.
Inability to create accurate segments and poor visibility into which marketing campaigns are delivering results prevents brands from targeting their audience effectively.
Businesses need to act on the complete user journey, not just fragmented interactions. Intempt’s Customer data platform enables you to collect and activate first-party behavioural data across all touchpoints so you can acquire, convert and retain more customers.
Orchestrate one-to-one customer experiences across every touchpoint to consistently grow your customer LTV.
Create cross-channel campaigns
Visually build and deliver omnichannel campaigns based on your users’ behavior, location, and lifecycle stage
Guide users along different paths and respond thoughtfully based on users’ actions and reactions to messaging and events.
Collect, store and analayze 360 degree profiles of every anonymous and identifiable customer.
Recognize your customers
Identify users across all channels, match anonymous and known users to named profiles, and build more accurate customer records.
Know your customer’s next move
Monitor behavior, including online and offline data — understand each customer’s true interests, affinities, and intent.
Offer an exclusive, one-on-one web experiences to increase your average order value.
Segment users based on their shopping behavior. Know which audiences are likely to convert and which can drop off. Offer for targeted user segments.
Deliver personalized upsells and cross-sells via site messages, emails and SMS messages based on comprehensive visitor profiles from multiple data sources.
Visualize your end-to-end customer experience, and uncover what drives new users to become high value customers.
Identify your shoppers’ greatest needs
Identify key user segments by their behaviors.
Use intent as motivation
Learn what behaviors signal opportunities for cross-sells and upsells.
Identify users across channels and show personalized content based on the complete behavioral dataset.
Reach a more precise level of segmentation by using cross channel source data and advanced user filtering criteria.
Create multiple cross-channel flows for each stage of the customer lifecycle. String them together for a fully automated engagement workflow.
Integrate with the leading marketing tools to maximize your ROI.
Capture data from all of your platforms and data sources using autotracked SDKs or by using our API endpoints.
Explore your customers’ full experience - across all devices - to understand how each interaction is affecting the entire customer lifecycle.
Sync all your tools with Intempt in real-time
Unlock greater multi-channel personalization experiences based on consumer purchase data when you import Shopify customer, order activity and product data into Intempt. Keep communications relevant and create more personalized offers.
Manage your messaging with Twilio while accessing unified customer profiles. Create and send SMS messages based on real-time customer interactions.
SendGrid is a cloud-based transactional email service and email marketing platform. By integrating Intempt with SendGrid you can send 1:1 personalized, multi-channel marketing campaigns, at scale.
A truly unified customer experience requires integration across the entire technology stack - including eCommerce platforms, Ad networks, Messaging services, CRM and customer experience channels.
Explore how our vendor integrations can improve your workflow to acquire, convert and grow througout the customer journey.
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