Handlebars.registerPartial('myPartial', '');

ECOMMERCE SOLUTION

Own your customer. Turn visitors into loyal subscribers

Learn how a new generation of eCommerce direct-to-consumer brands are growing their customer lifetime value

saas-onboarding image

Direct-to-consumer
isn’t optional anymore

There was a time when companies could rely on third-party data, retail channels, and interruptive advertising to market their products to consumers.

Not anymore.

Digitally native companies like Amazon revolutionized how brands engage their customers, and recent events like COVID and privacy regulations governing third-party data are raising the stakes even higher.

image

What’s slowing down your sales?

Many DTC eCommerce companies face technical and organizational challenges that hold them back in reaching their goals to optimize growth

X

No first-party data strategy

Many brands are disconnected from their end customers by sales channels. Brands need to start understanding and cultivating customers from initial interest through purchase and into advocacy.

X

Inability to personalize at scale

Marketers lack the technology needed to create personalized experiences for website visitors, orchestrate engagement based on product interest, and drive subscriptions in real-time.

X

Technical data silos

With data stored in multiple platforms and first-party data largely inaccessible without IT support, companies need to break down technical silos that prevent them from taking advantage of the data they already have.

X

Organizational silos

Many eCommerce and Retail companies own multiple brands, each with their own customers and data, and are just as vulnerable to the traditional IT-Marketing divide as other enterprises.

X

Wasted ad spend

Inability to create accurate segments and poor visibility into which marketing campaigns are delivering results prevents brands from targeting their audience effectively.

An open data infrastructure to
optimize customer lifecycle

Businesses need to act on the complete user journey, not just fragmented interactions. Intempt’s Customer data platform enables you to collect and activate first-party behavioural data across all touchpoints so you can acquire, convert and retain more customers.

ecommerce scale image

Automate the journey from first-time visitor to subscriber

Orchestrate one-to-one customer experiences across every touchpoint to consistently grow your customer LTV.

Create cross-channel campaigns

Visually build and deliver omnichannel campaigns based on your users’ behavior, location, and lifecycle stage

Real-time optimization

Guide users along different paths and respond thoughtfully based on users’ actions and reactions to messaging and events.

ecommerce journey image

Get a complete view of each customer

Collect, store and analayze 360 degree profiles of every anonymous and identifiable customer.

Recognize your customers

Identify users across all channels, match anonymous and known users to named profiles, and build more accurate customer records.

Know your customer’s next move

Monitor behavior, including online and offline data — understand each customer’s true interests, affinities, and intent.

ecommerce track image

Increase AOV with 1:1 personalized experiences

Offer an exclusive, one-on-one web experiences to increase your average order value.

Dynamic targeting

Segment users based on their shopping behavior. Know which audiences are likely to convert and which can drop off. Offer for targeted user segments.

1:1 personalization

Deliver personalized upsells and cross-sells via site messages, emails and SMS messages based on comprehensive visitor profiles from multiple data sources.

ecommerce delivery image

Measure ROI of all of your marketing activity

Visualize your end-to-end customer experience, and uncover what drives new users to become high value customers.

Identify your shoppers’ greatest needs

Identify key user segments by their behaviors.

Use intent as motivation

Learn what behaviors signal opportunities for cross-sells and upsells.

ecommerce users image

Hit your sales goals with Intempt platform

Maximize your impact with lifecycle optimization strategies shaped by full-view of your customers’ actions
lifecycle image

Cross-channel user view

Identify users across channels and show personalized content based on the complete behavioral dataset.

lifecycle image

Real-time segmentation

Reach a more precise level of segmentation by using cross channel source data and advanced user filtering criteria.

lifecycle image

Journey builder

Create multiple cross-channel flows for each stage of the customer lifecycle. String them together for a fully automated engagement workflow.

lifecycle image

Connectors

Integrate with the leading marketing tools to maximize your ROI.

lifecycle image

Developer SDK & API enabled

Capture data from all of your platforms and data sources using autotracked SDKs or by using our API endpoints.

lifecycle image

Activity Insights

Explore your customers’ full experience - across all devices - to understand how each interaction is affecting the entire customer lifecycle.

Supported tech stack

Sync all your tools with Intempt in real-time

image

Unlock greater multi-channel personalization experiences based on consumer purchase data when you import Shopify customer, order activity and product data into Intempt. Keep communications relevant and create more personalized offers.

image

Manage your messaging with Twilio while accessing unified customer profiles. Create and send SMS messages based on real-time customer interactions.

image

SendGrid is a cloud-based transactional email service and email marketing platform. By integrating Intempt with SendGrid you can send 1:1 personalized, multi-channel marketing campaigns, at scale.

image

Use cases

A truly unified customer experience requires integration across the entire technology stack - including eCommerce platforms, Ad networks, Messaging services, CRM and customer experience channels.

Explore how our vendor integrations can improve your workflow to acquire, convert and grow througout the customer journey.

Refine the selection by filtering the use cases by industry, role and connectors.

arrow image

Get started
today

Acquire, Engage & Retain throughout the
Customer Lifecycle